Returns & Exchanges

At Remedy Liquor, we strive to ensure your satisfaction with every purchase; however, due to the nature of alcohol sales, returns are generally limited to damaged or incorrect items. Please review our process below to initiate a claim within 30 days of your delivery date.

1

Contact Support

Email our customer service team with your order number and a brief explanation of the issue regarding your shipment.

2

Provide Documentation

Attach clear photos of the damaged bottle, the shipping label, and the original packaging to help us process your claim quickly.

3

Await Authorization

Our team will review your request and provide a Return Merchandise Authorization (RMA) number and further instructions if a return is required.

4

Receive Refund or Replacement

Once your claim is approved, we will issue a full refund to your original payment method or ship a replacement bottle at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing